Last Updated: February 2026 — Information may change. Please verify phone numbers and office hours before visiting or calling.
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Biman Bangladesh Dhaka Office (Head Office):
Balaka, Kurmitola, Dhaka‑1229, Bangladesh
Official Airline Contact: +880-2-8901600-14
- We are Imperial Holidays, an associate website of goFLY — authorized travel agents for airline ticket sales.
- This website has no official affiliation with Biman Bangladesh Airlines.
- For official airline updates, policies, and announcements, visit: www.biman-airlines.com
Looking for the Biman Bangladesh Dhaka Office contact information? You’ve come to the right place. The Biman Bangladesh Airlines head office is located at Balaka, Kurmitola, Dhaka‑1229, Bangladesh — strategically positioned near Hazrat Shahjalal International Airport (DAC).
As Bangladesh’s national flag carrier established in 1972, Biman Bangladesh Airlines operates from three major hubs:
- Primary Hub: Hazrat Shahjalal International Airport (DAC), Dhaka
- Secondary Hub: Shah Amanat International Airport (CGP), Chittagong
- Secondary Hub: Osmani International Airport (ZYL), Sylhet
This comprehensive guide provides all office addresses, contact numbers, working hours, and step-by-step instructions for booking, cancellation, rescheduling, and online check‑in services.
Biman Bangladesh Dhaka Office (Head Office)
The Biman Bangladesh Head Office serves as the central administrative hub for all airline operations, corporate inquiries, and executive communications.
📍 Address:
Biman Bangladesh Airlines Head Office
Balaka, Kurmitola
Dhaka‑1229, Bangladesh
📞 Telephone:
+880-2-8901600-14 (General)
+880-2-8901680-94 (PABX)
🕐 Office Hours:
Sunday – Thursday: 9:00 AM – 5:00 PM
Friday – Saturday: Closed
🌐 Official Website: www.biman-airlines.com
Biman Bangladesh Dhaka Airport Office
The Airport Office handles ticketing, check-in assistance, flight inquiries, and passenger services at Hazrat Shahjalal International Airport.
📍 Address:
Biman Bangladesh Airlines Airport Office
Hazrat Shahjalal International Airport
Kurmitola, Dhaka‑1229
📞 Telephone:
+880-2-8901500-19 (General)
+880-2-8901640-54 (PABX)
🕐 Office Hours:
Open 24/7 for flight operations
Ticketing Counter: 6:00 AM – 10:00 PM
Other Biman Bangladesh Offices in Dhaka
For your convenience, Biman Bangladesh maintains several city sales offices across Dhaka for easy ticket purchasing and customer support.
Motijheel District Office
📍 Address:
Biman Bhaban, Motijheel C/A
Dhaka‑1000, Bangladesh
📞 Telephone: +88-02-9560151
🕐 Office Hours: Sunday – Thursday: 9:00 AM – 5:00 PM
Banani Sales Office
📍 Address:
House #97, Road #4, Block‑B
Banani, Dhaka‑1213
📞 Telephone:
+880-2-58813459
+880-2-58813457
📧 Email: [email protected]
Ashkona Sales Office (Near Airport)
📍 Address:
Hajj Office Premises (Ground Floor)
Opposite Hazrat Shahjalal Int’l Airport
Ashkona, Dhaka‑1230
📞 Telephone:
+88-02-7913725 | +88-02-7913715
+88-02-8901500 Ext 4161/4162
✈️ Need to Book a Biman Flight?
Skip the queue! Call our experienced travel consultants for instant booking assistance:
Biman Bangladesh Airlines Regional Sales Offices
Biman Bangladesh Airlines operates sales offices in major cities across Bangladesh. Find your nearest office below:
Chittagong Sales Office
Cox’s Bazar Sales Office
Sylhet Sales Office
Jessore Sales Office
Rajshahi Sales Office
Saidpur Sales Office
Barisal Sales Office
Complete Guide: Booking, Cancellation, Rescheduling & Check‑in
✈️ How to Book Biman Bangladesh Flight Tickets
Option 1: Book Through Us (Recommended)
- Call 01713-289176 or 01713-289178
- Provide your travel dates, destination, and passenger details
- Receive fare quotes and flight options
- Confirm booking and make payment (bKash, Nagad, Bank, Card)
- Get instant e-ticket confirmation via SMS/Email
Option 2: Online Booking
- Visit the official Biman website
- Select trip type: One-way, Round-trip, or Multi-city
- Enter route, dates, and passenger details
- Complete online payment
💡 Pro Tip: Confirm fare validity period before payment. Some promotional fares expire within 8-24 hours.
❌ Flight Ticket Cancellation Process
- Online: Log in to your booking → Select “Manage Booking” → Request cancellation
- Through Us: Call our team with your PNR/booking reference
- Refund Timeline: 7-21 business days (varies by payment method)
- Cancellation Fee: Depends on fare type and timing
🔄 Flight Ticket Rescheduling / Date Change
- Date changes can be made online or through sales offices
- Rescheduling fees apply based on fare rules
- Fare difference (if any) must be paid at the time of change
- Call us at 01713-289176 for quick assistance
📱 Online Check‑in Guide
When: Available 24 hours to 3 hours before departure
How to Check-in Online:
- Visit biman-airlines.com → Click “Online Check-in”
- Enter your booking reference (PNR) and last name
- Confirm passenger details and select your seat
- Download or print your boarding pass
💡 Arrive at least 2 hours before domestic flights and 3 hours before international flights.
Biman Bangladesh Airlines Baggage Allowance (2026)
🎒 Carry-on (Cabin) Baggage
| Class | Weight Limit | Dimensions |
|---|---|---|
| Economy Class | 7 kg | 55 x 40 x 20 cm (Max 115 cm total) |
| Business Class | 10 kg | 55 x 40 x 20 cm (Max 115 cm total) |
🧳 Checked Baggage Allowance
| Passenger Type | Economy | Business |
|---|---|---|
| Adult / Child | 20-30 kg* | 40 kg (2 bags) |
| Infant (under 2 years) | 10 kg | 10 kg |
*Economy allowance varies by route: Domestic (20kg), International (30kg)
Baggage rules can vary by route, fare, and ticket type. Always confirm before travel.
📦 Missing / Delayed / Damaged Luggage
- Report immediately at the Biman baggage desk before leaving the airport
- File a Property Irregularity Report (PIR)
- Keep your baggage tag and PIR reference number
- Contact Biman within 7 days for damage claims, 21 days for lost baggage
Biman Bangladesh Airlines Fleet (2026)
Biman Bangladesh Airlines operates a modern mixed fleet for domestic and international operations:
| Aircraft | Type | Routes |
|---|---|---|
| Boeing 787-8 Dreamliner | Wide-body | Long-haul International |
| Boeing 787-9 Dreamliner | Wide-body | Long-haul International |
| Boeing 777-300ER | Wide-body | High-capacity International |
| Boeing 737-800 | Narrow-body | Regional & Middle East |
| Dash 8-Q400 | Turboprop | Domestic Routes |
Biman Bangladesh Airlines Destinations
Biman Bangladesh Airlines serves 25+ destinations across Asia, Middle East, Europe, and within Bangladesh.
🇧🇩 Domestic Destinations
- Dhaka (DAC) – Primary Hub
- Chittagong (CGP)
- Sylhet (ZYL)
- Cox’s Bazar (CXB)
- Jessore (JSR)
- Rajshahi (RJH)
- Saidpur (SPD)
- Barisal (BZL)
🌍 International Destinations
Middle East: Dubai, Abu Dhabi, Doha, Kuwait, Muscat, Riyadh, Jeddah, Dammam, Madinah
Asia: Kolkata, Delhi, Chennai, Mumbai, Bangkok, Singapore, Kuala Lumpur, Kathmandu, Yangon
Europe: London (Heathrow), Manchester
Special: Hajj charter flights to Jeddah/Madinah (seasonal)
Frequently Asked Questions (FAQs)
How can I book Biman Bangladesh tickets through Imperial Holidays?
Call our sales team at 01713-289176 or 01713-289178. We offer instant confirmation, best fares, and support for both domestic and international Biman flights.
Is Imperial Holidays affiliated with Biman Bangladesh Airlines?
No, Imperial Holidays (an associate of goFLY) is an authorized travel agent. We are not officially affiliated with Biman Bangladesh Airlines. For official airline matters, contact Biman directly.
How many destinations does Biman Bangladesh Airlines serve?
Biman Bangladesh Airlines serves over 25 destinations including 8 domestic airports and 17+ international destinations across the Middle East, Asia, and Europe.
Where is the Biman Bangladesh Dhaka Head Office located?
The Biman Bangladesh Dhaka Head Office is located at Balaka, Kurmitola, Dhaka-1229, Bangladesh, near Hazrat Shahjalal International Airport.
What is the baggage allowance on Biman Bangladesh Airlines?
Economy Class: 7kg cabin + 20-30kg checked baggage. Business Class: 10kg cabin + 40kg checked baggage. Allowance varies by route.
How early should I arrive at the airport for a Biman flight?
Arrive at least 2 hours before departure for domestic flights and 3 hours before for international flights. Check-in counters close 45-60 minutes before departure.
Does Biman Bangladesh offer online check-in?
Yes, online check-in is available from 24 hours to 3 hours before departure for most routes via the official Biman website.
How long does a Biman Bangladesh ticket refund take?
Refunds typically take 7-21 business days depending on your payment method and fare rules.
📞 Ready to Book Your Biman Bangladesh Flight?
Our experienced travel consultants at Imperial Holidays (a goFLY associate) are here to help you with:
- Domestic & International Flight Booking
- Group Travel Arrangements
- Corporate Travel Solutions
- Hajj & Umrah Packages
Alternative: 01713-289178
Available: Saturday – Thursday, 9:00 AM – 9:00 PM
Biman Bangladesh Airlines is the national flag carrier of Bangladesh, committed to providing safe, reliable, and comfortable air travel. For the latest updates on flight schedules, promotions, and travel advisories, visit the official Biman Bangladesh Airlines website or contact us for booking assistance.